Is parking available at Urbana Class Hotel and what is it like?
12 August 2025
Parking is available, but it is limited in space, can be difficult to access (especially with larger...
Parking is available, but it is limited in space, can be difficult to access (especially with larger vehicles due to a tight garage entrance and potential obstacles), and often incurs an additional charge, even if initially indicated as included. Some guests have reported difficulty finding parking and having to use paid parking lots nearby.
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How is the cleanliness at Urbana Class Hotel?
12 August 2025
Reviews regarding cleanliness are mixed. While some guests found the rooms and hotel clean and tidy,...
Reviews regarding cleanliness are mixed. While some guests found the rooms and hotel clean and tidy, others reported issues such as dirty bathrooms, stained towels, dusty surfaces, mold, and a lack of consistent room cleaning during their stay.
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What is the breakfast like at Urbana Class Hotel?
12 August 2025
Breakfast receives mixed reviews. It's generally described as basic to good, with a variety of sweet...
Breakfast receives mixed reviews. It's generally described as basic to good, with a variety of sweet options like pastries, breads, and juices. However, many guests desire more savory options such as eggs, ham, or sausages, and some have noted lukewarm coffee or items not being replenished promptly.
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Is Urbana Class Hotel a noisy hotel?
12 August 2025
Yes, many guests have complained about noise levels. The hotel has poor soundproofing, resulting in...
Yes, many guests have complained about noise levels. The hotel has poor soundproofing, resulting in guests hearing doors slamming, people walking in hallways, street noise, and sometimes noise from the garage area.
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What are the rooms at Urbana Class Hotel like?
12 August 2025
Rooms are generally described as small, with limited space for luggage and movement. There is mixed...
Rooms are generally described as small, with limited space for luggage and movement. There is mixed feedback regarding their condition, with some finding them outdated while others find them comfortable. Some rooms may not have a fridge or safe, and the availability of modern amenities can vary.
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How reliable is the Wi-Fi at Urbana Class Hotel?
12 August 2025
The Wi-Fi appears to be unreliable. Several guests reported it not working at all, having a very wea...
The Wi-Fi appears to be unreliable. Several guests reported it not working at all, having a very weak signal, or experiencing frequent disconnections, particularly in the rooms.
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How is the staff at Urbana Class Hotel?
12 August 2025
The staff is consistently praised for being very friendly, helpful, and attentive. Many guests have...
The staff is consistently praised for being very friendly, helpful, and attentive. Many guests have highlighted their willingness to assist with requests, such as early check-in or providing assistance with excursions. While a few reviewers mentioned some staff members lacking warmth, the overall consensus is positive.
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What is the condition of the bathrooms at Urbana Class Hotel?
12 August 2025
Many guests reported that the bathrooms are old, dirty, and in poor condition. Common issues include...
Many guests reported that the bathrooms are old, dirty, and in poor condition. Common issues include broken fixtures, mold, leaking faucets, a lack of proper ventilation, and the use of shower curtains instead of enclosures. Some bathrooms also had issues with drainage and unpleasant odors.
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What is the pool like at Urbana Class Hotel?
12 August 2025
The hotel has a rooftop pool, which some guests enjoyed. However, it has been described as small and...
The hotel has a rooftop pool, which some guests enjoyed. However, it has been described as small and dirty by some, with limited shade available around it. It has also been reported to be closed at times without notice.
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Are the photos of Urbana Class Hotel accurate?
12 August 2025
Many guests felt the photos online were misleading and did not accurately represent the condition of...
Many guests felt the photos online were misleading and did not accurately represent the condition of the rooms or the hotel overall. Some were given older rooms that did not match the modern, renovated rooms shown in the photos.
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Is Urbana Class Hotel suitable for non-Spanish speakers?
12 August 2025
Some reviewers suggested the hotel may be difficult for those who do not speak Spanish.
Can I expect to be charged extra fees not listed in my booking?
12 August 2025
Some guests reported being charged additional fees (like a 21% tax) that were not included in their...
Some guests reported being charged additional fees (like a 21% tax) that were not included in their initial booking price, despite the booking stating all taxes and fees were included.
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How is the air conditioning and heating at Urbana Class Hotel?
12 August 2025
Rooms have both air conditioning and heating. While the heating is generally considered good, some g...
Rooms have both air conditioning and heating. While the heating is generally considered good, some guests found the air conditioning to be ineffective or difficult to control.
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What is the location of Urbana Class Hotel like?
12 August 2025
The hotel is very centrally located, offering easy access to restaurants, shops, squares, and superm...
The hotel is very centrally located, offering easy access to restaurants, shops, squares, and supermarkets. It’s considered a good, safe area and within walking distance of many attractions.
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Are there any other amenities available at Urbana Class Hotel?
12 August 2025
The hotel offers laundry service for an additional fee. They also provide water for mate and dishes/...
The hotel offers laundry service for an additional fee. They also provide water for mate and dishes/space to eat food brought from outside.
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What is the check-out time at Urbana Class Hotel?
12 August 2025
The check-out time is 10:00 AM, which some guests found to be early.
Is hot water consistently available at Urbana Class Hotel?
12 August 2025
Some guests experienced issues with inconsistent hot water.
Are there enough electrical outlets in the rooms?
12 August 2025
Many guests mentioned a lack of electrical outlets in the rooms, recommending bringing a power strip...
Many guests mentioned a lack of electrical outlets in the rooms, recommending bringing a power strip.
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Are there issues with the elevators at Urbana Class Hotel?
12 August 2025
Some guests reported issues with the elevators, describing them as old, slow, and occasionally out o...
Some guests reported issues with the elevators, describing them as old, slow, and occasionally out of service.
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Is the hotel suitable for families?
12 August 2025
Some guests requested and were offered cots, but there were issues with fitting them into the small...
Some guests requested and were offered cots, but there were issues with fitting them into the small rooms. The hotel may be better suited for couples or solo travelers.
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What is the general condition and quality of the rooms at Urbana Class Hotel?
12 August 2025
The hotel is described as basic and somewhat dated, but comfortable, with renovations planned for Ap...
The hotel is described as basic and somewhat dated, but comfortable, with renovations planned for April/May 2023. Some guests found the rooms to be small and smaller than they appeared in photos, while others described them as spacious and new. Some guests reported issues with the bathrooms, including leaky showers and broken drains. There is a refrigerator in the room, but some guests reported it doesn’t cool very well.
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Is there dining available at Urbana Class Hotel, and can dietary restrictions be accommodated?
12 August 2025
There is no restaurant at the hotel, but you can order food and they will provide dishes and a place...
There is no restaurant at the hotel, but you can order food and they will provide dishes and a place to eat. The staff is willing to accommodate dietary restrictions, such as providing gluten-free options, but it’s best to request this in advance. The breakfast is mentioned as an area for improvement, with some guests finding it repetitive and lacking variety.
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How would guests describe the staff and location of Urbana Class Hotel?
12 August 2025
Many guests specifically praised the staff for being very attentive and helpful, with particular men...
Many guests specifically praised the staff for being very attentive and helpful, with particular mention of Macarena and a night shift colleague. The location is considered excellent by guests.
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