Is parking available at The Greenroof?
12 August 2025
Yes, free on-site parking is available, though it’s best suited for smaller cars. Street parking is...
Yes, free on-site parking is available, though it’s best suited for smaller cars. Street parking is also an option, and access is easier outside of pub hours.
...
Show more
What is the noise level like at The Greenroof?
12 August 2025
The Greenroof is located above a pub that operates late into the night (until 2:00-3:00 AM), and noi...
The Greenroof is located above a pub that operates late into the night (until 2:00-3:00 AM), and noise is a common concern. Noise levels can vary, with some guests being undisturbed or even enjoying the atmosphere, while others find it disruptive, particularly on weekends. Noise can also come from kitchen ventilation.
...
Show more
How clean are the rooms and bathrooms at The Greenroof?
12 August 2025
Cleanliness is inconsistent. While many guests report clean rooms and bathrooms, others have noted s...
Cleanliness is inconsistent. While many guests report clean rooms and bathrooms, others have noted significant dust, dirty carpets, mold, unclean surfaces, dirty toilets, and issues with fridge cleanliness. Housekeeping standards appear to vary.
...
Show more
What are the bathrooms like at The Greenroof?
12 August 2025
The bathrooms are shared, generally well-lit, and some are large and nicely styled with features lik...
The bathrooms are shared, generally well-lit, and some are large and nicely styled with features like double showers and large mirrors. However, reports also mention issues with cleanliness, mold, broken fixtures, and overflowing bins.
...
Show more
How comfortable are the beds?
12 August 2025
Bed comfort is subjective. Some guests find the beds comfortable, while others describe them as very...
Bed comfort is subjective. Some guests find the beds comfortable, while others describe them as very uncomfortable, with springs being felt through the mattress.
...
Show more
What amenities are provided in the rooms?
12 August 2025
Amenities are limited. Rooms include tea and coffee making facilities, and some have a fridge. Howev...
Amenities are limited. Rooms include tea and coffee making facilities, and some have a fridge. However, guests have reported a lack of toiletries (shampoo, conditioner, body wash), facial tissues, bath mats, hand towels, spoons, an iron, and a hairdryer. Tea and coffee are provided in small quantities.
...
Show more
How convenient is the location of The Greenroof?
12 August 2025
The location is generally considered good, close to shops, restaurants, transport, and attractions l...
The location is generally considered good, close to shops, restaurants, transport, and attractions like The Civic Theatre. It's within walking distance of Newcastle CBD and Hamilton's cafes. However, it may be less convenient for those without a car.
...
Show more
How is the staff at The Greenroof?
12 August 2025
The staff are consistently praised as being friendly, helpful, and understanding. Guests frequently...
The staff are consistently praised as being friendly, helpful, and understanding. Guests frequently highlight their politeness and willingness to assist.
...
Show more
Is air conditioning available and reliable?
12 August 2025
Air conditioning is available, but some guests have reported issues with it not working properly, su...
Air conditioning is available, but some guests have reported issues with it not working properly, such as blowing only cold air or not functioning at all. Insulation can also be poor in older parts of the building.
...
Show more
What is the pub downstairs like?
12 August 2025
The pub downstairs has a good atmosphere and vibe, with good food and a wide range of beers. It cate...
The pub downstairs has a good atmosphere and vibe, with good food and a wide range of beers. It caters to a younger crowd and often features a DJ on Saturday nights.
...
Show more
Do the photos accurately represent the rooms?
12 August 2025
Some guests have felt that the photos online do not accurately reflect the current condition of the...
Some guests have felt that the photos online do not accurately reflect the current condition of the rooms.
...
Show more
Is hot water consistently available?
12 August 2025
Some guests have experienced issues with the hot water running out or being unavailable.
Are there maintenance issues or dust in the rooms?
12 August 2025
Many guests have noted a significant amount of dust in the rooms, and some have reported maintenance...
Many guests have noted a significant amount of dust in the rooms, and some have reported maintenance issues like broken toilet seats, loose taps, and rattling fans.
...
Show more
What is the overall value for money at The Greenroof?
12 August 2025
Many guests feel The Greenroof offers great value for the price, describing it as a cute and afforda...
Many guests feel The Greenroof offers great value for the price, describing it as a cute and affordable stay.
...
Show more
Are there any extra charges I should be aware of?
12 August 2025
Some guests have mentioned a $50 security deposit. It is recommended to confirm this with the hotel...
Some guests have mentioned a $50 security deposit. It is recommended to confirm this with the hotel directly.
...
Show more
Is parking available at The Greenroof?
12 August 2025
Yes, there is free on-site parking available, though it may be best suited for smaller cars. Street...
Yes, there is free on-site parking available, though it may be best suited for smaller cars. Street parking is also an option, and parking is generally easier to access outside of pub hours.
...
Show more
What is the noise level like at The Greenroof?
12 August 2025
The property is located above a pub that is open late (often until 2:00-2:30 AM), and noise from the...
The property is located above a pub that is open late (often until 2:00-2:30 AM), and noise from the pub, including music, DJs, trivia nights, and kitchen ventilation, can be significant. Experiences vary; some guests are undisturbed, while others, especially light sleepers, may find it disruptive. Staff are generally informative about potential noise levels.
...
Show more
What is the condition and cleanliness of the bathrooms?
12 August 2025
The bathrooms are shared and generally large, with some featuring multiple showers and large mirrors...
The bathrooms are shared and generally large, with some featuring multiple showers and large mirrors. However, reviews are mixed regarding cleanliness. Some guests find them clean and well-maintained, while others report issues like dirtiness, mold, broken fixtures, and overflowing bins.
...
Show more
How clean are the rooms at The Greenroof?
12 August 2025
Cleanliness is a common concern, with feedback being mixed. Many guests report finding dust, dirty m...
Cleanliness is a common concern, with feedback being mixed. Many guests report finding dust, dirty mugs, stained carpets, and generally unkempt rooms. While some guests find their rooms clean, others feel a thorough cleaning is needed. Some reviewers also mention needing to clean the refrigerator.
...
Show more
What is the comfort of the beds?
12 August 2025
Opinions on bed comfort vary. Some guests find the beds comfortable, while others describe them as v...
Opinions on bed comfort vary. Some guests find the beds comfortable, while others describe them as very uncomfortable, with springs being felt through the mattress.
...
Show more
Is air conditioning available and reliable?
12 August 2025
Air conditioning is available, but some guests have reported issues with it not working correctly (b...
Air conditioning is available, but some guests have reported issues with it not working correctly (blowing cold air when heat is expected), being ineffective, or being located only in the living room. Insulation can also be poor in older parts of the building.
...
Show more
What toiletries are provided?
12 August 2025
Only hand wash is consistently provided. Guests report a lack of body wash, shampoo, conditioner, so...
Only hand wash is consistently provided. Guests report a lack of body wash, shampoo, conditioner, soap, facial tissues, bath mats, and hand towels.
...
Show more
Are there any appliances in the room?
12 August 2025
Rooms include tea and coffee making facilities, though the quantity provided is limited and a spoon...
Rooms include tea and coffee making facilities, though the quantity provided is limited and a spoon isn’t always available. Some rooms have a refrigerator, but it may smell of old food.
...
Show more
How would you describe the staff at The Greenroof?
12 August 2025
The staff are consistently described as friendly, helpful, and understanding. Several guests specifi...
The staff are consistently described as friendly, helpful, and understanding. Several guests specifically mention positive experiences and excellent service.
...
Show more
Is Wi-Fi available?
12 August 2025
Some guests reported there was no Wi-Fi available.
What is the décor like at The Greenroof?
12 August 2025
The décor is described as quirky, vintage, and aesthetically pleasing, with some guests appreciating...
The décor is described as quirky, vintage, and aesthetically pleasing, with some guests appreciating the “pop culture” elements and modern, stylish vibe. However, it is also described as dated.
...
Show more
Is The Greenroof suitable for families?
12 August 2025
Some guests travelled with families and found the rooms to be a good size. However, the shared bathr...
Some guests travelled with families and found the rooms to be a good size. However, the shared bathroom facilities may be less convenient for families.
...
Show more
Are there any issues with the hot water?
12 August 2025
Some guests experienced issues with the hot water, reporting it running out or taking a long time to...
Some guests experienced issues with the hot water, reporting it running out or taking a long time to heat up.
...
Show more
Is there a pub or restaurant on-site?
12 August 2025
Yes, there is a pub and bistro downstairs offering meals. The food is generally well-regarded and of...
Yes, there is a pub and bistro downstairs offering meals. The food is generally well-regarded and offers a wide range of beers on tap.
...
Show more
What is the location like?
12 August 2025
The location is considered great by many, being close to Hamilton's cafes and shops, and within walk...
The location is considered great by many, being close to Hamilton's cafes and shops, and within walking distance of Newcastle CBD. It's also convenient for events in the area. However, it may be less ideal for those without a car.
...
Show more
Are there any extra charges I should be aware of?
12 August 2025
Some guests mentioned a $50 security deposit. It may be best to confirm this with the hotel directly...
Some guests mentioned a $50 security deposit. It may be best to confirm this with the hotel directly.
...
Show more
Is The Greenroof a good value for the money?
12 August 2025
Many guests feel it offers great value for the price, describing it as a "cute" and affordable stay.