What is the location of Devere Hotel like?
12 August 2025
The Devere Hotel is consistently praised for its convenient location, being close to Kings Cross tra...
The Devere Hotel is consistently praised for its convenient location, being close to Kings Cross train station, bus stops, shops, supermarkets, restaurants in Potts Point, Elizabeth Bay, and Rushcutters Bay. It's also within walking distance of the CBD and the Opera House/Botanic Gardens. While generally lively and well-connected, the area around Kings Cross can be a bit rough at night with some reports of noise and people experiencing homelessness.
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What is the condition of the rooms at Devere Hotel?
12 August 2025
The condition of the rooms is mixed. Many guests describe them as outdated, tired, and in need of re...
The condition of the rooms is mixed. Many guests describe them as outdated, tired, and in need of renovation, with worn carpets, old furniture, peeling paint, and potentially smelling damp. Common complaints include damaged furniture, broken appliances (hairdryers, kettles, fridges), leaky taps, and malfunctioning TVs. However, some guests find them comfortable and adequate, especially for the price.
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What is the cleanliness like at Devere Hotel?
12 August 2025
Cleanliness is a concern for some guests. While many find the hotel generally clean and well-maintai...
Cleanliness is a concern for some guests. While many find the hotel generally clean and well-maintained, there are reports of rooms being dirty, with mould, dust, and previous guests’ belongings left behind. Isolated incidents of pests (like cockroaches) have also been reported. Experiences vary significantly.
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What is the staff like at Devere Hotel?
12 August 2025
Experiences with the staff are generally positive, with many guests praising them as friendly, helpf...
Experiences with the staff are generally positive, with many guests praising them as friendly, helpful, and accommodating. Staff are often noted for their willingness to assist with luggage, room requests, and providing local recommendations. However, a minority of guests have reported staff as rude, unhelpful, or disinterested.
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What is the Wi-Fi like at Devere Hotel?
12 August 2025
Wi-Fi access is inconsistent and can be unreliable. Some guests report no Wi-Fi in their rooms, whil...
Wi-Fi access is inconsistent and can be unreliable. Some guests report no Wi-Fi in their rooms, while others experience slow or frequently disconnecting connections. The public nature of the Wi-Fi (no password required) raises security concerns for some.
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What amenities are available in the rooms at Devere Hotel?
12 August 2025
Rooms generally include tea and coffee making facilities, soap, shampoo, and body wash. Some rooms h...
Rooms generally include tea and coffee making facilities, soap, shampoo, and body wash. Some rooms have a kitchenette with a fridge, kettle, and microwave, but may lack basic items like plates, cutlery, or dish soap. However, guests frequently mention missing or broken amenities, such as working hair dryers, irons, or functioning appliances.
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What is the noise level like at Devere Hotel?
12 August 2025
Noise is a common complaint. Guests report thin walls, noise from the street, nearby restaurants, an...
Noise is a common complaint. Guests report thin walls, noise from the street, nearby restaurants, and even from the elevator and air conditioning units. Some rooms are located directly above restaurants, exacerbating the noise issue.
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Is housekeeping/room service provided at Devere Hotel?
12 August 2025
Daily room cleaning and housekeeping are not guaranteed. Many guests report rooms were not serviced...
Daily room cleaning and housekeeping are not guaranteed. Many guests report rooms were not serviced during their stay and had to request towels from reception. Some mention a limited cleaning schedule, and room service is currently unavailable.
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Are there any accessibility concerns at Devere Hotel?
12 August 2025
Accessibility is a significant concern. There is no ramp at the front entrance, and stairs are prese...
Accessibility is a significant concern. There is no ramp at the front entrance, and stairs are present both at the entrance and within the hotel, including between floors. The lift is small and may not accommodate large luggage or wheelchairs. The hotel layout can be confusing and difficult to navigate for those with mobility issues.
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Are there any safety concerns at Devere Hotel?
12 August 2025
Several guests have raised safety concerns, including a reported break-in, potential credit card inf...
Several guests have raised safety concerns, including a reported break-in, potential credit card information theft, a non-locking balcony door, and concerns about Wi-Fi security.
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Is parking available at Devere Hotel?
12 August 2025
The hotel does not have on-site parking. Guests need to use public parking nearby, which can be expe...
The hotel does not have on-site parking. Guests need to use public parking nearby, which can be expensive and fill up quickly. The hotel may not provide parking vouchers as previously advertised.
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What is the condition of the bathrooms at Devere Hotel?
12 August 2025
Bathrooms are frequently mentioned as being in poor condition, with issues like mould, leaks, dirty...
Bathrooms are frequently mentioned as being in poor condition, with issues like mould, leaks, dirty drains, cramped spaces, and slippery bathtubs. Some bathrooms have a view into offices.
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Is breakfast available at Devere Hotel?
12 August 2025
Breakfast service is currently unavailable, even after the easing of COVID restrictions.
What is the check-in process like at Devere Hotel?
12 August 2025
Check-in can be time-consuming and appear unorganized, with staff potentially not being informative...
Check-in can be time-consuming and appear unorganized, with staff potentially not being informative about delays.
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Are there any extra charges I should be aware of?
12 August 2025
A $40 holding fee may be applied to your account, and it can take 3-5 business days to be refunded a...
A $40 holding fee may be applied to your account, and it can take 3-5 business days to be refunded after checkout. This fee may not always be mentioned during the booking process.
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What is the policy regarding extra guests in a room?
12 August 2025
The hotel has a strict policy regarding the number of guests per room and requires ID for each guest...
The hotel has a strict policy regarding the number of guests per room and requires ID for each guest. They may refuse entry to unregistered guests, even if you have stayed there before with children.
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Are there laundry facilities available?
12 August 2025
Self-service laundry facilities are available on the premises, but guests need to bring their own de...
Self-service laundry facilities are available on the premises, but guests need to bring their own detergent and pegs.
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What is the TV and air conditioning like in the rooms?
12 August 2025
Guests have reported issues with the TV not working and the air conditioning being difficult to cont...
Guests have reported issues with the TV not working and the air conditioning being difficult to control or malfunctioning.
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