About: The Inchcolm by Ovolo
What is the check-in process like at The Inchcolm by Ovolo?
12 August 2025
Check-in is located at the hotel bar, which can sometimes be busy. Guests may experience delays or n...
Check-in is located at the hotel bar, which can sometimes be busy. Guests may experience delays or need to actively seek out staff. It's recommended to confirm the location beforehand, as signage isn't always clear. Requests, such as for a room with a bath, may not always be fulfilled.
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Are there any unexpected charges I should be aware of when staying at The Inchcolm by Ovolo?
12 August 2025
Guests have reported unexpected charges, including upfront amounts (around $200) with delays in refu...
Guests have reported unexpected charges, including upfront amounts (around $200) with delays in refunds, overcharges from booking sites, additional fees for breakfast they didn’t have, and undisclosed pet or parking fees. It’s recommended to carefully review your final bill.
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What is the Wi-Fi like at The Inchcolm by Ovolo?
12 August 2025
The Wi-Fi is often reported as slow, unreliable, or outdated, causing interruptions when streaming....
The Wi-Fi is often reported as slow, unreliable, or outdated, causing interruptions when streaming. Some guests have experienced issues with the signal in their rooms, despite it being strong in public areas.
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What is the cleanliness like at The Inchcolm by Ovolo?
12 August 2025
Feedback on cleanliness is mixed. While many guests find the hotel clean and comfortable, others hav...
Feedback on cleanliness is mixed. While many guests find the hotel clean and comfortable, others have reported issues such as dust, stains, mould in the shower, dirty cups, and a stale smell in rooms. Some guests noted rooms may need better cleaning after pets.
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What is the breakfast experience like at The Inchcolm by Ovolo?
12 August 2025
Breakfast receives mixed reviews. Guests have reported slow service (sometimes waiting over an hour)...
Breakfast receives mixed reviews. Guests have reported slow service (sometimes waiting over an hour), cold food, incorrect orders, poor quality items (like soggy toast and undercooked eggs), and an expensive price point. Coffee/tea may not be included, and some guests wished for more meat options.
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What is the parking situation at The Inchcolm by Ovolo?
12 August 2025
There is no self-parking available. Valet parking is offered for around $60, but it’s located severa...
There is no self-parking available. Valet parking is offered for around $60, but it’s located several blocks away and requires 30 minutes’ notice. Guests have experienced issues with staff retrieving their car, and nearby paid parking is available but can be limited. Some guests have been charged extra for parking they believed was included in their booking.
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What issues have guests reported with the air conditioning at The Inchcolm by Ovolo?
12 August 2025
Some guests have reported issues with the air conditioning, including it not working, switching off...
Some guests have reported issues with the air conditioning, including it not working, switching off overnight, being centrally controlled and not adjustable for individual rooms, or being ineffective, particularly in loft rooms.
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How soundproof are the rooms at The Inchcolm by Ovolo?
12 August 2025
The rooms are not particularly soundproof. Guests have experienced noise disturbances from the stair...
The rooms are not particularly soundproof. Guests have experienced noise disturbances from the stairwell, furniture being moved, a ticking noise from the air conditioning, dog barking, door slamming, lift noise, and even trains.
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What is the bathroom like at The Inchcolm by Ovolo?
12 August 2025
Bathrooms received mixed reviews. Some found them stylish, while others reported issues with cleanli...
Bathrooms received mixed reviews. Some found them stylish, while others reported issues with cleanliness, leaks, poor water pressure, a lack of storage space, slippery floors, and dated fixtures. The shower floor can cause water to spill onto the bathroom floor, and some guests reported sharp drains.
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What is the staff like at The Inchcolm by Ovolo?
12 August 2025
The staff are overwhelmingly praised for being friendly, helpful, accommodating, and professional. M...
The staff are overwhelmingly praised for being friendly, helpful, accommodating, and professional. Many reviewers specifically mention staff going above and beyond to assist with requests. However, some guests have reported rudeness, unhelpfulness, a lack of responsiveness, or staff seeming disorganized or inattentive.
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Do the rooms at The Inchcolm by Ovolo match the online pictures?
12 August 2025
Some guests found their rooms differed from the online pictures, being smaller than expected or lack...
Some guests found their rooms differed from the online pictures, being smaller than expected or lacking promised features (like a living area in a suite). Views may be limited to industrial air conditioning units.
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What is the general style and ambiance of The Inchcolm by Ovolo?
12 August 2025
The hotel is described as quirky, boutique, and with a lovely Art Deco style. The communal areas are...
The hotel is described as quirky, boutique, and with a lovely Art Deco style. The communal areas are tastefully decorated and create a stylish ambiance. However, some guests found the rooms themselves to be bland or underwhelming.
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What amenities are available at The Inchcolm by Ovolo?
12 August 2025
The hotel does not have a pool or gym. Amenities include a mini-bar/fridge, Nespresso machine, free...
The hotel does not have a pool or gym. Amenities include a mini-bar/fridge, Nespresso machine, free soft drinks, complimentary coffee and lemon water, guest laundry facilities, robes, and slippers. A candy bar is also available.
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Is The Inchcolm by Ovolo pet-friendly?
12 August 2025
Yes, the hotel is dog-friendly. There is a pet fee (around $100), and the hotel offers a “VIP pooch...
Yes, the hotel is dog-friendly. There is a pet fee (around $100), and the hotel offers a “VIP pooch package”. Pets aren’t allowed in the restaurant or bar, and rooms may need extra cleaning.
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What is the bed comfort like at The Inchcolm by Ovolo?
12 August 2025
Guest experiences with the beds varied. Some found them very comfortable, while others felt they wer...
Guest experiences with the beds varied. Some found them very comfortable, while others felt they were too soft and didn’t provide adequate support.
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What are the views like from the rooms at The Inchcolm by Ovolo?
12 August 2025
Rooms on lower levels (below the 2nd floor) may have undesirable views, potentially overlooking anot...
Rooms on lower levels (below the 2nd floor) may have undesirable views, potentially overlooking another room or a brick wall. Guests who wanted a view sometimes had to pay extra to upgrade.
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What is the housekeeping service like at The Inchcolm by Ovolo?
12 August 2025
Experiences with housekeeping were mixed. Some guests found the rooms clean and tidy, while others r...
Experiences with housekeeping were mixed. Some guests found the rooms clean and tidy, while others reported issues with cleanliness, including dust, stains, and unemptied bins. Some also experienced frequent, disruptive knocks during work hours.
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What room amenities are available at The Inchcolm by Ovolo?
12 August 2025
Rooms generally have a mini-bar/fridge, Nespresso machine, and free soft drinks. However, some guest...
Rooms generally have a mini-bar/fridge, Nespresso machine, and free soft drinks. However, some guests noted a lack of free minibar items compared to other Ovolo hotels, and some rooms may not have a bathtub or working appliances like jugs or Apple TV.
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What are the dining options and hours at The Inchcolm by Ovolo?
12 August 2025
The bistro is sometimes closed, and breakfast isn’t always available. Room service is available, but...
The bistro is sometimes closed, and breakfast isn’t always available. Room service is available, but it ends at 9pm, and the 24-hour options are not always healthy. The restaurant menu is described as small and sometimes flavourless. Breakfast can be oily, and coffee is often an extra charge.
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What is the general condition of the hotel?
12 August 2025
While many guests appreciate the decor and unique style, some feel the hotel is starting to show its...
While many guests appreciate the decor and unique style, some feel the hotel is starting to show its age and doesn’t represent good value for money. Maintenance issues, like broken toilet seats and dusty areas, were also reported.
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What is the location like?
12 August 2025
The location is considered great, being close to the city center, Central Station (for airport acces...
The location is considered great, being close to the city center, Central Station (for airport access), and Eagle Street Pier. It’s within walking distance of many attractions.
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What are the unique features of The Inchcolm by Ovolo?
12 August 2025
The historic elevator is a standout feature. The hotel’s overall design and attention to detail, inc...
The historic elevator is a standout feature. The hotel’s overall design and attention to detail, including the décor and artwork, are frequently praised. The complimentary candy bar, quality tea and coffee are also appreciated.
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