About: Nightcap at Federal Hotel Mt Gambier
Can local residents book a stay at the hotel?
12 August 2025
Some guests have reported being denied a stay because they were local residents. It is best to conta...
Some guests have reported being denied a stay because they were local residents. It is best to contact the hotel directly to confirm their policy regarding local bookings.
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What is the check-in process like?
12 August 2025
Check-in can sometimes be delayed, particularly around 6:40 PM due to staff being busy in the bar. A...
Check-in can sometimes be delayed, particularly around 6:40 PM due to staff being busy in the bar. Approaching staff in different sections may result in quicker service. The process may initially involve going through the public bar, and better signage is suggested.
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What is the noise level like at the hotel?
12 August 2025
Noise is a common concern. Guests report noise from the street, the bar/restaurant (especially durin...
Noise is a common concern. Guests report noise from the street, the bar/restaurant (especially during events like bingo or trivia), and other guests. Some rooms have poor soundproofing, though earplugs are provided. Noise generally dies down around 11:30 PM, but light sleepers may be affected. Some rooms are more susceptible to noise than others.
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What is the cleanliness of the hotel?
12 August 2025
Feedback on cleanliness is generally positive, with many guests describing the rooms as very clean a...
Feedback on cleanliness is generally positive, with many guests describing the rooms as very clean and well-maintained. However, some guests have reported minor cleanliness issues with towels, bedding, or shared spaces.
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What are the rooms like?
12 August 2025
Rooms are generally modern and recently renovated, but can be small, especially for families. Some r...
Rooms are generally modern and recently renovated, but can be small, especially for families. Some rooms lack chairs or a table, and air conditioning units can be loud. Comfortable beds (King Koil brand) are frequently praised.
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What are the bathroom facilities like?
12 August 2025
Bathrooms are generally modern and spacious, but some guests have experienced inconsistent hot water...
Bathrooms are generally modern and spacious, but some guests have experienced inconsistent hot water. Some bathrooms may have unusual features like a small washbasin or a missing mixer tap. Showers are generally excellent with good water pressure and a rain shower head, though some find the shower cubicle small.
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What dining options are available at the hotel?
12 August 2025
There is a bistro/restaurant on-site offering pub-style meals. The food is generally well-regarded w...
There is a bistro/restaurant on-site offering pub-style meals. The food is generally well-regarded with generous portions, and guests often receive discount vouchers. Reservations are recommended as it can get busy, especially close to kitchen closing time.
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How would you describe the hotel staff?
12 August 2025
The staff consistently receive positive feedback for being friendly, helpful, and accommodating. The...
The staff consistently receive positive feedback for being friendly, helpful, and accommodating. The morning shift staff and the manager, Paul, are frequently mentioned for excellent customer service. However, some guests have experienced rudeness from night shift staff.
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Is parking available at the hotel?
12 August 2025
Free parking is available on-site, though the car park is also accessible to the public and can be d...
Free parking is available on-site, though the car park is also accessible to the public and can be difficult to find on weekends.
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Are there any accessibility concerns at the hotel?
12 August 2025
There are stairs and no lift, which may be an issue for guests with mobility issues or heavy luggage...
There are stairs and no lift, which may be an issue for guests with mobility issues or heavy luggage. Rooms with disabled access are available, and requesting a ground-floor room is recommended for those with mobility concerns.
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What is the Wi-Fi access like?
12 August 2025
Some guests have reported issues with the Wi-Fi, experiencing difficulty getting it to work.
Are there any security concerns at the hotel?
12 August 2025
Some guests have expressed concerns about the security of rooms, particularly those on the ground fl...
Some guests have expressed concerns about the security of rooms, particularly those on the ground floor with easy access from the street.
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Is breakfast offered at the hotel?
12 August 2025
Breakfast is sometimes offered, but availability can vary and the quality is inconsistent. A breakfa...
Breakfast is sometimes offered, but availability can vary and the quality is inconsistent. A breakfast pack is available for purchase.
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What amenities are included in the rooms?
12 August 2025
Guests can expect free Wi-Fi, complimentary bottles of water, tea and coffee making facilities, and...
Guests can expect free Wi-Fi, complimentary bottles of water, tea and coffee making facilities, and USB charging ports. Some rooms include a small refrigerator. Complimentary drink vouchers are also provided.
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What is the location of the hotel?
12 August 2025
The hotel is conveniently located within walking distance of the town centre, Woolworths, restaurant...
The hotel is conveniently located within walking distance of the town centre, Woolworths, restaurants, and the Blue Lake. It’s considered a good base for exploring Mt Gambier, though it is on a main road.
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Are there enough power points in the room?
12 August 2025
Yes, there are plenty of power points available in the rooms.
Is the hotel suitable for families?
12 August 2025
Yes, the hotel is recommended for families, with spacious rooms and a small playground available.
Is there heating and air conditioning available?
12 August 2025
Heating is available and works well. Air conditioning is also available, but some guests found it di...
Heating is available and works well. Air conditioning is also available, but some guests found it difficult to adjust the temperature or experienced it failing.
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Does the fridge have a freezer compartment?
12 August 2025
No, the fridges do not have a freezer compartment.