What is the location of Novotel Geelong like?
12 August 2025
The location of Novotel Geelong is consistently praised as excellent, being on the waterfront and wi...
The location of Novotel Geelong is consistently praised as excellent, being on the waterfront and within walking distance of shops, restaurants, cafes, attractions like Eastern Beach, Deakin University, and the city centre. It's considered a convenient base for exploring Geelong.
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What is the cost and availability of parking at Novotel Geelong?
12 August 2025
Parking is available via valet service only, costing $40 per night. Many guests find this expensive,...
Parking is available via valet service only, costing $40 per night. Many guests find this expensive, and some suggest exploring alternative options like street parking (though this carries a risk of fines) or ride-sharing services. Valet retrieval can take 5-15 minutes.
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What is the breakfast experience like at Novotel Geelong?
12 August 2025
Breakfast experiences are mixed. While some guests enjoy the variety and quality, many report it can...
Breakfast experiences are mixed. While some guests enjoy the variety and quality, many report it can be chaotic, especially when busy, with slow service, delays in restocking items, difficulty finding clean tables, and high prices ($35-$50 per person). Concerns about cold food, limited options, and allergy information have also been raised.
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What is the cleanliness of the rooms and hotel at Novotel Geelong?
12 August 2025
Cleanliness receives mixed reviews. While many guests find the hotel and rooms clean, others report...
Cleanliness receives mixed reviews. While many guests find the hotel and rooms clean, others report issues such as dirty bathrooms, stained carpets, dusty surfaces, hair in bathrooms, musty smells, dirty coffee mugs, and food crumbs in the fridge. Some have also found previous guests' items left in rooms.
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How would you describe the staff at Novotel Geelong?
12 August 2025
The staff are generally described as friendly, helpful, and professional. Many guests specifically p...
The staff are generally described as friendly, helpful, and professional. Many guests specifically praise reception and restaurant staff, with some highlighting exceptional service from individual team members. However, a few reviewers have experienced slow service, unhelpful attitudes, or found front desk staff unwelcoming.
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What is the size and condition of the rooms at Novotel Geelong?
12 August 2025
Rooms are generally considered comfortable, but several guests find them to be quite small, especial...
Rooms are generally considered comfortable, but several guests find them to be quite small, especially for the price. Many reviewers note that the hotel and common areas are looking tired and in need of renovation, with issues like worn furniture, stained carpets, and dated decor.
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What is the availability and quality of room service at Novotel Geelong?
12 August 2025
Room service availability is limited, often ending around 9:30 PM. Experiences are mixed, with some...
Room service availability is limited, often ending around 9:30 PM. Experiences are mixed, with some guests reporting prompt and good quality service, while others experience long wait times, forgotten items, and cold food. The menu is also described as lacking basic options.
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Are there any noise issues at Novotel Geelong?
12 August 2025
Noise is a concern for some guests. Reported issues include noise from exhaust fans, construction, t...
Noise is a concern for some guests. Reported issues include noise from exhaust fans, construction, trucks, functions downstairs, door slamming, wind, and inadequate soundproofing between rooms, particularly in bathrooms.
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Have guests experienced any issues with billing or charges at Novotel Geelong?
12 August 2025
Several guests have reported issues with billing, including being overcharged, charged for items the...
Several guests have reported issues with billing, including being overcharged, charged for items they didn’t consume (especially mini bar items), and difficulty obtaining itemized accounts or refunds. Some have waited weeks for responses to their inquiries.
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What is the current status of the hotel restaurant and bar at Novotel Geelong?
12 August 2025
The hotel restaurant and bar have been closed during some stays due to staffing issues or COVID rest...
The hotel restaurant and bar have been closed during some stays due to staffing issues or COVID restrictions, limiting dining options for guests.
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Have there been any issues with key cards at Novotel Geelong?
12 August 2025
Some guests have experienced issues with their key cards not working and needing to be reset multipl...
Some guests have experienced issues with their key cards not working and needing to be reset multiple times.
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What is the quality and availability of amenities in the rooms at Novotel Geelong?
12 August 2025
Rooms may lack basic amenities such as tea bags (limited to black tea), biscuits, complimentary wate...
Rooms may lack basic amenities such as tea bags (limited to black tea), biscuits, complimentary water, fully stocked mini bars, robes, slippers, adequate toiletries (toothpaste/toothbrushes), and functioning fridges. Some rooms also lack coffee/tea making facilities.
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What is the condition of the pool and other facilities at Novotel Geelong?
12 August 2025
The indoor pool is described as a little tired and may require booking due to COVID-19 restrictions....
The indoor pool is described as a little tired and may require booking due to COVID-19 restrictions. The gym and sauna have been reported as closed during some stays. It’s best to confirm current facility availability with the hotel directly.
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How comfortable are the beds at Novotel Geelong?
12 August 2025
Most guests find the beds to be very comfortable and report a good night’s sleep. However, a few rev...
Most guests find the beds to be very comfortable and report a good night’s sleep. However, a few reviewers have found them too soft or lumpy, especially when two single beds are joined.
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Are there any issues with room temperature control at Novotel Geelong?
12 August 2025
Some guests have reported difficulty controlling the room temperature, with wall controls not workin...
Some guests have reported difficulty controlling the room temperature, with wall controls not working or a lack of instructions provided. Others have found the cooling to be too strong.
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Are there any other concerns or issues guests have raised about Novotel Geelong?
12 August 2025
Some guests have raised concerns about the lack of an Australian flag displayed at the hotel, issues...
Some guests have raised concerns about the lack of an Australian flag displayed at the hotel, issues with leaking bathrooms, shower taps falling off, and a general feeling that the hotel is dated and in need of updating.
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What are the rooms like at Novotel Geelong?
12 August 2025
Rooms at Novotel Geelong are generally spacious and comfortable, many featuring balconies. Guests pa...
Rooms at Novotel Geelong are generally spacious and comfortable, many featuring balconies. Guests particularly appreciate the comfortable beds and large bathrooms with generous toiletries. Views vary, with some rooms offering stunning waterfront views while others overlook neighboring buildings or have limited views. Premium rooms with views are available at a higher cost.
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What is the Wi-Fi like at Novotel Geelong?
12 August 2025
The Wi-Fi connection at Novotel Geelong can be unstable at times.
What are the dining options at Novotel Geelong?
12 August 2025
Novotel Geelong has a restaurant on site, and many other restaurants are conveniently located nearby...
Novotel Geelong has a restaurant on site, and many other restaurants are conveniently located nearby. Guests generally enjoy the food quality, with the dinner service receiving particularly positive feedback.
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What is breakfast like at Novotel Geelong?
12 August 2025
Breakfast is available as a fixed-cost, full buffet at around $38. An a la carte option is not curre...
Breakfast is available as a fixed-cost, full buffet at around $38. An a la carte option is not currently offered, leading some guests to choose to eat breakfast elsewhere.
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How easy is it to get to Novotel Geelong from the train station?
12 August 2025
Novotel Geelong is within easy walking distance of the train station.
What is the parking situation at Novotel Geelong?
12 August 2025
Valet parking is available at Novotel Geelong, costing $50 per day in addition to the accommodation...
Valet parking is available at Novotel Geelong, costing $50 per day in addition to the accommodation price. Some guests expressed frustration that free parking isn’t provided, and parking can also be limited.
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What is the general feedback on the cleanliness of Novotel Geelong?
12 August 2025
Most guests found the rooms and bathrooms at Novotel Geelong to be very clean. However, there was so...
Most guests found the rooms and bathrooms at Novotel Geelong to be very clean. However, there was some mixed feedback, with a few guests not specifically mentioning cleanliness or implying it wasn’t perfect.
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Is Novotel Geelong suitable for families?
12 August 2025
Yes, Novotel Geelong is suitable for families. The pool is popular with children, and some rooms are...
Yes, Novotel Geelong is suitable for families. The pool is popular with children, and some rooms are spacious enough to accommodate a family of four.
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What is the pool like at Novotel Geelong?
12 August 2025
The pool is located near a function room, which may be a concern during events. Some guests found th...
The pool is located near a function room, which may be a concern during events. Some guests found the water to have a strong chlorine smell and felt it was a bit cool, suggesting it could benefit from renovation.
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Are there any billing issues at Novotel Geelong?
12 August 2025
Several guests reported issues with being charged multiple times or incorrect amounts after checking...
Several guests reported issues with being charged multiple times or incorrect amounts after checking out. It’s advisable to carefully review your bill.
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Are there any essential amenities missing from the rooms?
12 August 2025
One guest mentioned the lack of slippers and a toothbrush in the room, considering it insufficient f...
One guest mentioned the lack of slippers and a toothbrush in the room, considering it insufficient for the price paid.
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