What is the location of Coolnest like?
31 July 2025
Dear Valued Guest
Guests praised the location, describing it as excellent and convenient.
What activities are available near Coolnest?
31 July 2025
Dear Valued Guest
Coolnest offers E-bike rentals (for a fee) which guests recommend for exploring the surrounding Zill...
Coolnest offers E-bike rentals (for a fee) which guests recommend for exploring the surrounding Zillertal area.
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Are bidets or shower hoses available in the bathrooms?
31 July 2025
Dear Valued Guest
No, Coolnest does not currently provide bidets or shower hoses in the bathrooms.
What are the rooms like at Coolnest?
31 July 2025
Dear Valued Guest
Rooms are described as spacious, well-designed, comfortable, and clean, with amazing views. They fea...
Rooms are described as spacious, well-designed, comfortable, and clean, with amazing views. They feature ample storage space and plenty of mirrors. However, some rooms lack good lighting, and the bathrooms are not separated from the sleeping area. Some guests found the beds to be too soft, and bathtubs are not available.
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What is the price point like at Coolnest?
31 July 2025
Dear Valued Guest
Many guests feel the hotel is overpriced for what it offers, especially when compared to other hotel...
Many guests feel the hotel is overpriced for what it offers, especially when compared to other hotels in the area. Some reviewers who recently stayed in a 5-star hotel found Coolnest to be less impressive given the similar price.
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Is parking available at Coolnest?
31 July 2025
Dear Valued Guest
Yes, parking is available at the hotel, but spaces can be limited. Guests are responsible for handli...
Yes, parking is available at the hotel, but spaces can be limited. Guests are responsible for handling their own luggage during check-in and check-out.
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What is the spa/wellness area like?
31 July 2025
Dear Valued Guest
The spa and wellness area are described as pleasant, but relatively small. It can get crowded, and b...
The spa and wellness area are described as pleasant, but relatively small. It can get crowded, and booking for massages is recommended. Some guests have noted that the sauna has a nude policy.
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Are there additional charges for drinks with meals or snacks?
31 July 2025
Dear Valued Guest
Some guests were surprised by charges for drinks served with snacks and at checkout, as this wasn’t...
Some guests were surprised by charges for drinks served with snacks and at checkout, as this wasn’t clearly communicated beforehand.
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What are the noise levels like at Coolnest?
31 July 2025
Dear Valued Guest
Some guests have experienced noise issues, including loud music during dinner and noise from the par...
Some guests have experienced noise issues, including loud music during dinner and noise from the parking lot. The hotel can be lively and may not be ideal for those seeking complete quiet.
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Is Coolnest suitable for families?
31 July 2025
Dear Valued Guest
Coolnest welcomes families, but the pool area can become crowded and noisy with children, especially...
Coolnest welcomes families, but the pool area can become crowded and noisy with children, especially in the late afternoon.
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How accessible are the ski slopes from Coolnest?
31 July 2025
Dear Valued Guest
The hotel is a bit far from the ski slopes, but a shuttle bus is available (booking required). A con...
The hotel is a bit far from the ski slopes, but a shuttle bus is available (booking required). A conveniently located ski bus stop is also nearby.
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Is there air conditioning in the rooms?
31 July 2025
Dear Valued Guest
No, there is no air conditioning in the rooms at Coolnest. Some guests have found the rooms to be to...
No, there is no air conditioning in the rooms at Coolnest. Some guests have found the rooms to be too warm, especially during the summer months, and recommend using a fan.
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What facilities does Coolnest offer?
31 July 2025
Dear Valued Guest
Coolnest features a heated rooftop pool, a gym, a yoga room, a spa area with saunas and a steam bath...
Coolnest features a heated rooftop pool, a gym, a yoga room, a spa area with saunas and a steam bath, and a small wellness area. Guests can also enjoy complimentary activities like hiking and yoga. The hotel also offers a candy bar and a photobooth.
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What is the view like from the hotel?
31 July 2025
Dear Valued Guest
The view from Coolnest is consistently described as stunning and breathtaking, overlooking the Zille...
The view from Coolnest is consistently described as stunning and breathtaking, overlooking the Zillertal valley and surrounding mountains. Many rooms and the rooftop pool offer excellent views.
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What are the dining options like at Coolnest?
31 July 2025
Dear Valued Guest
Coolnest offers multiple dining options, including a highly praised lobby restaurant with amazing di...
Coolnest offers multiple dining options, including a highly praised lobby restaurant with amazing dinners and a rooftop restaurant (“Tweets”) that receives mixed reviews. A generous breakfast buffet and an afternoon snack are also provided and highly rated. Guests should be aware that drinks served with snacks and meals may incur additional charges.
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How would you describe the staff at Coolnest?
31 July 2025
Dear Valued Guest
The staff at Coolnest consistently receive high praise for being incredibly friendly, helpful, atten...
The staff at Coolnest consistently receive high praise for being incredibly friendly, helpful, attentive, professional, and welcoming. Many guests mention the warm welcome and the team’s dedication to making guests feel comfortable, with some staff members specifically named for going above and beyond.
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What is the overall style and atmosphere of Coolnest?
31 July 2025
Dear Valued Guest
Coolnest is consistently described as a stunning, modern, stylish, and vibrant hotel with a cool and...
Coolnest is consistently described as a stunning, modern, stylish, and vibrant hotel with a cool and artistic design. Guests appreciate its unique and creative atmosphere, often comparing it to a boutique or “hip” hotel, and consider it a refreshing alternative to traditional Austrian hotels. The hotel prioritizes local products, offering regional drinks in the mini-bar.
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