Is there secure storage for bicycles?
31 July 2025
Dear Valued Guest
Yes, the hotel offers a garage where bicycles can be stored safely.
Are there any unique features in the rooms?
31 July 2025
Dear Valued Guest
Some rooms have a "starry sky" ceiling, which guests found to be a unique and enjoyable feature.
Is there a restaurant at the hotel?
31 July 2025
Dear Valued Guest
Yes, there is a restaurant with a small, charming menu. Some guests were unaware of this and recomme...
Yes, there is a restaurant with a small, charming menu. Some guests were unaware of this and recommend inquiring about it when booking.
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What is the hotel's pet policy?
31 July 2025
Dear Valued Guest
While the hotel website states pets are allowed, some guests reported they are not particularly welc...
While the hotel website states pets are allowed, some guests reported they are not particularly welcome in public areas or even the garden.
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Is the hotel suitable for business travelers?
31 July 2025
Dear Valued Guest
While the price point might suggest a business hotel, some reviewers felt the overall condition and...
While the price point might suggest a business hotel, some reviewers felt the overall condition and amenities were more suited to a different type of traveler. It's described as simple but adequate for business trips.
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Is the hotel family-friendly?
31 July 2025
Dear Valued Guest
Yes, the hotel has a trampoline in the garden that children enjoy.
Is parking available at the hotel?
31 July 2025
Dear Valued Guest
Yes, there is parking directly at the hotel.
What are the check-in and check-out times, and is there anything to be aware of?
31 July 2025
Dear Valued Guest
Check-out is at 10:30 am, though some guests experienced staff attempting to enter rooms before this...
Check-out is at 10:30 am, though some guests experienced staff attempting to enter rooms before this time. It's best to confirm check-in/out procedures directly with the hotel.
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Is air conditioning available in the rooms?
31 July 2025
Dear Valued Guest
No, not all rooms have air conditioning. Some reviewers noted this was a challenge during hot nights...
No, not all rooms have air conditioning. Some reviewers noted this was a challenge during hot nights.
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Are there any potential noise issues at the hotel?
31 July 2025
Dear Valued Guest
Some guests reported noise from cleaning staff early in the morning (before the stated checkout time...
Some guests reported noise from cleaning staff early in the morning (before the stated checkout time of 10:30 am), and others mentioned street noise from rooms facing the road.
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What is the hotel's location and how easy is it to get around?
31 July 2025
Dear Valued Guest
The hotel is located on the outskirts of Hall in Tyrol, but within walking distance of the historic...
The hotel is located on the outskirts of Hall in Tyrol, but within walking distance of the historic city center. There’s also a bus connection to Innsbruck, and a card is provided for free travel to Innsbruck for stays longer than one night.
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How would you describe the hotel staff?
31 July 2025
Dear Valued Guest
The staff are overwhelmingly described as friendly, helpful, and attentive. Guests frequently mentio...
The staff are overwhelmingly described as friendly, helpful, and attentive. Guests frequently mention the warm welcome and willingness to assist with inquiries.
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What is the breakfast like at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
The breakfast is consistently praised as being rich, plentiful, and varied, with homemade bread, jam...
The breakfast is consistently praised as being rich, plentiful, and varied, with homemade bread, jams, and pastries. Many reviewers highlight it as a particularly strong point.
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How would you describe the hotel's cleanliness and overall condition?
31 July 2025
Dear Valued Guest
Reviews regarding cleanliness are mixed, with some guests finding the hotel very clean while others...
Reviews regarding cleanliness are mixed, with some guests finding the hotel very clean while others reported issues like hair in the bathroom and sticky surfaces. Several reviewers also mentioned the hotel could benefit from renovation, noting that it appears little investment has been made recently and the furnishings are simple.
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Are there any hidden or unexpected charges at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
Some guests were surprised to be charged for tea and the tourist tax, even though the accommodation...
Some guests were surprised to be charged for tea and the tourist tax, even though the accommodation price was already relatively high.
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Are there any wellness facilities at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
Yes, there is a sauna available for guests.
What are the rooms like at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
Rooms are generally described as spacious. Some rooms have a unique feature of a starry sky painted...
Rooms are generally described as spacious. Some rooms have a unique feature of a starry sky painted on the ceiling. However, some rooms may have firm mattresses.
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What is the hotel's policy regarding pets?
31 July 2025
Dear Valued Guest
While the hotel website states pets are allowed, some guests reported they are not particularly welc...
While the hotel website states pets are allowed, some guests reported they are not particularly welcome and are restricted from public areas and even the garden.
...
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Does Austria Classic Hotel Heiligkreuz have a restaurant, and is it well-advertised?
31 July 2025
Dear Valued Guest
The hotel has a restaurant with a small, charming menu. Some guests were unaware of this and recomme...
The hotel has a restaurant with a small, charming menu. Some guests were unaware of this and recommend the hotel provide more information about it when booking.
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Is parking available at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
Yes, there is parking directly at the hotel.
Is air conditioning available in the rooms at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
Not all rooms have air conditioning, and this was a challenge for some guests during hot nights.
What amenities are available for children at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
Some guests mentioned a trampoline in the backyard that their children enjoyed.
What is the location of Austria Classic Hotel Heiligkreuz and what transportation options are available?
31 July 2025
Dear Valued Guest
The hotel is located on the outskirts of Hall in Tyrol, but within walking distance of the historic...
The hotel is located on the outskirts of Hall in Tyrol, but within walking distance of the historic city center. There's a bus connection to Innsbruck, and guests staying multiple nights receive a card for free travel to Innsbruck.
...
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How would you describe the staff at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
The staff is overwhelmingly described as friendly, helpful, and attentive. Many guests specifically...
The staff is overwhelmingly described as friendly, helpful, and attentive. Many guests specifically mentioned the warm welcome and willingness to assist with information and requests.
...
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Is Austria Classic Hotel Heiligkreuz suitable for business travelers?
31 July 2025
Dear Valued Guest
While the price point might suggest a business hotel, some guests felt the overall condition and sim...
While the price point might suggest a business hotel, some guests felt the overall condition and simple furnishings are more suited to workers or those on a budget. It's described as adequate for business trips but not luxurious.
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What is the breakfast like at Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
The breakfast is consistently praised as being rich, plentiful, and of high quality, with homemade b...
The breakfast is consistently praised as being rich, plentiful, and of high quality, with homemade bread, jams, and various spreads. Some guests suggested more variety could be offered, and a few wished for a pot of regular coffee brought to the table instead of using a thermos.
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What is the check-in/check-out process and are there any potential issues?
31 July 2025
Dear Valued Guest
Check-out time is 10:30 AM, but some guests experienced staff knocking on their doors before this ti...
Check-out time is 10:30 AM, but some guests experienced staff knocking on their doors before this time. There were also reports of initial room key issues upon arrival, sometimes requiring a room change. The QR code check-in may not be suitable for those less familiar with technology.
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What is the overall cleanliness of Austria Classic Hotel Heiligkreuz?
31 July 2025
Dear Valued Guest
Reviews regarding cleanliness are mixed. While some guests found the hotel very clean, others report...
Reviews regarding cleanliness are mixed. While some guests found the hotel very clean, others reported issues such as hair in the bathroom, sticky surfaces, and a generally unclean feeling.
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Does the hotel have parking facilities?
11 April 2025
Dear Valued Guest
Unfortunately, the hotel does not provide parking facilities. We recommend checking for public parki...
Unfortunately, the hotel does not provide parking facilities. We recommend checking for public parking options in the surrounding area before your arrival.
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