About: Hilton Vienna Park
What is the location of the Hilton Vienna Park like?
12 August 2025
The Hilton Vienna Park consistently receives high praise for its excellent and central location. It'...
The Hilton Vienna Park consistently receives high praise for its excellent and central location. It's directly across from Wien Mitte, a major transport hub offering access to the airport train (CAT), subway, trams, and buses. It's also within walking distance of the city center, shops, restaurants, parks (Stadtpark), and the Wien Mitte Mall, making it a very convenient base for exploring Vienna.
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How is the breakfast at the Hilton Vienna Park?
12 August 2025
Breakfast at the Hilton Vienna Park receives overwhelmingly positive reviews. Guests consistently de...
Breakfast at the Hilton Vienna Park receives overwhelmingly positive reviews. Guests consistently describe it as excellent, abundant, delicious, and offering a wide variety of options, including vegan choices. While some mention it can be expensive if not included in the room rate, many recommend it as a highlight of their stay. However, some reviewers have noted that the offerings can be repetitive.
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How is the staff at the Hilton Vienna Park?
12 August 2025
The majority of guests report that the staff at the Hilton Vienna Park are friendly, helpful, and pr...
The majority of guests report that the staff at the Hilton Vienna Park are friendly, helpful, and professional. Many reviewers specifically mention staff members going above and beyond to assist them. However, a minority of guests have experienced unhelpful or impolite staff, particularly at reception or the concierge desk.
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What is the condition and quality of the rooms at the Hilton Vienna Park?
12 August 2025
Rooms at the Hilton Vienna Park are generally described as spacious, modern, comfortable, and clean....
Rooms at the Hilton Vienna Park are generally described as spacious, modern, comfortable, and clean. Many have been recently refurbished. However, some guests have found the bathrooms to be small, and a few have mentioned that rooms can be a bit narrow. Views can vary. While most find them comfortable, some report issues with air conditioning or noise.
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What issues have guests reported regarding check-in and check-out at the Hilton Vienna Park?
12 August 2025
Guests have reported that check-in and check-out can be slow, especially during busy periods, with l...
Guests have reported that check-in and check-out can be slow, especially during busy periods, with long queues. Some have experienced delays in receiving their rooms even after the standard check-in time. The process sometimes involves using a tablet for information entry, even for pre-booked reservations. Some guests have also experienced issues with luggage upon arrival.
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What are the parking options and costs at the Hilton Vienna Park?
12 August 2025
Parking is available at a nearby garage, but it is quite expensive, costing around €30-€70 per day (...
Parking is available at a nearby garage, but it is quite expensive, costing around €30-€70 per day (prices vary). It's not directly owned or discounted by the hotel. Some guests recommend exploring public parking options for lower rates. Spaces can be narrow, and payment arrangements are separate from the hotel.
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What issues have guests experienced with cleanliness at the Hilton Vienna Park?
12 August 2025
Feedback on cleanliness is mixed. While many guests find the hotel and rooms to be very clean and we...
Feedback on cleanliness is mixed. While many guests find the hotel and rooms to be very clean and well-maintained, others have reported issues with superficial cleaning, unvacuumed rooms, unclean bathrooms, missing toiletries, or forgotten items. Some have noted cleanliness issues were not addressed after reporting them.
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What amenities are provided in the rooms at the Hilton Vienna Park?
12 August 2025
Amenities in the rooms can be inconsistent. Some guests report missing items like slippers, bathrobe...
Amenities in the rooms can be inconsistent. Some guests report missing items like slippers, bathrobes, toothbrushes, toothpaste, shower caps, coffee/tea making facilities (some rooms lack kettles), complimentary water, or a working refrigerator. The quality of toiletries provided has also been questioned. Some rooms lack a minibar.
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What issues have guests reported regarding billing and charges at the Hilton Vienna Park?
12 August 2025
Several guests have reported unexpected charges on their credit cards, including being overcharged f...
Several guests have reported unexpected charges on their credit cards, including being overcharged for nights, charged for breakfast when it was included, or charged for upgrades they didn’t request. Difficulty getting refunds, discrepancies between advertised and actual parking costs, and delays in deposit refunds (taking weeks or months) have also been reported.
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What is the noise level like at the Hilton Vienna Park?
12 August 2025
The noise level at the Hilton Vienna Park can be a concern for some guests. Reports include noise fr...
The noise level at the Hilton Vienna Park can be a concern for some guests. Reports include noise from events in the bar/reception area, nearby rooms or hallways, elevators, and even maintenance work. Soundproofing in the rooms is often reported as inadequate.
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What is the Wi-Fi situation at the Hilton Vienna Park?
12 August 2025
Wi-Fi is available at the Hilton Vienna Park, but it is often a paid service. The standard connectio...
Wi-Fi is available at the Hilton Vienna Park, but it is often a paid service. The standard connection is sometimes reported as unreliable or unsecured, and guests may need to pay extra for a faster, more reliable connection. The connection process can also be cumbersome.
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Is the Hilton Vienna Park suitable for families?
12 August 2025
The Hilton Vienna Park can accommodate families, offering connecting rooms and free breakfast for ch...
The Hilton Vienna Park can accommodate families, offering connecting rooms and free breakfast for children. The location is convenient, with nearby playgrounds and easy access to attractions. However, some reviewers suggest the hotel is better suited for couples or small groups due to room size and a lack of dedicated children's facilities.
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What is the Executive Lounge like at the Hilton Vienna Park?
12 August 2025
The Executive Lounge at the Hilton Vienna Park is often reported as overcrowded and noisy, with limi...
The Executive Lounge at the Hilton Vienna Park is often reported as overcrowded and noisy, with limited food and clean tableware. Access control appears to be lacking, as it has been open to all guests regardless of lounge access.
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Have there been any reports of theft or security concerns at the Hilton Vienna Park?
12 August 2025
One guest reported having belongings stolen from the reception area while waiting for their room, an...
One guest reported having belongings stolen from the reception area while waiting for their room, and felt the hotel staff were unconcerned. Additionally, some guests felt unsafe in the area near the secondary exit in the evening.
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What is the room service like at the Hilton Vienna Park?
12 August 2025
Room service at the Hilton Vienna Park is generally considered poor. Guests have experienced very sl...
Room service at the Hilton Vienna Park is generally considered poor. Guests have experienced very slow delivery times (up to 3 hours), difficulty contacting room service, orders not being delivered, and issues with billing. It can be difficult to even place an order.
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