Trust and Safety at Travell

The act of travelling evokes a sense of warmth and hospitality, reminding us that people are inherently kind and compassionate. It also illuminates the similarities we share with our fellow wanderers, regardless of our cultural or societal differences.

Our innovative platform serves as a hub for individuals to lend a helping hand in planning unforgettable journeys, and to share their personal experiences by authoring reviews of their favourite destinations.

We firmly believe that imparting our own experiences with others in the travel community leads to the most valuable advice for future adventurers. By traveling on our terms, we are empowered to unlock our full potential and make a meaningful, positive impact on the world around us.

Management Responses

When a traveler is contemplating sharing their experience through a review, it is important for business owners to take the opportunity to respond through the Management Response feature.

This feature allows owners to directly address any review, whether it be to express gratitude for the visit or to share their perspective on a situation that went awry. All Management Responses are posted below the traveler's review, making them visible to anyone who visits the website.


Thank you for taking the time to share your thoughts with us. We value your feedback and encourage you to engage with other travelers. As an AI-powered travel assistant, we are committed to providing reliable and secure travel advice and information.

To achieve this, we kindly ask that you follow Travell’s Content Policy and our guidelines for Photo and Video content. By doing so, you will help us ensure a safe and enjoyable experience for all users. Thank you for your cooperation and we look forward to assisting you further in your journey.

Traveller Safety; Travell says NO MORE

Our team is thrilled to unveil our newest training module, known as the Travell Says NO MORE program. This innovative program was created in collaboration with NO MORE, a highly respected non-profit organization that is committed to putting an end to sexual assault and domestic violence.

The module is specifically designed to meet the unique needs of hospitality business owners and employees. It provides them with the most effective strategies and best practices to prevent instances of sexual harassment and assault between staff and guests. We are proud to contribute to the safety and well-being of travelers and diners all around the world by bringing these unparalleled educational videos to the hospitality industry.

Approach to Fraud Penalties

At Travell, we are fully committed to providing our users with reliable and trustworthy travel recommendations.

To achieve this, we prioritize facilitating open and honest communication between travelers. We do not tolerate any form of deceptive practices or manipulation of shared guidance by accommodations, restaurants, or experiences listed on our platform.

To enforce our submission guidelines, we have a variety of penalties in place, such as ranking demotions, notification badges, member banks, and other disciplinary actions. Our ultimate goal is to ensure that all businesses listed on our platform have a level playing field and that our users can trust the information they receive. We value the feedback of our community and have worked to update and simplify our penalty system accordingly.

Content Integrity

The role of Travell in the travel industry cannot be overstated. With millions of travelers relying on the platform for guidance in planning and executing their trips, it is vital that the information provided is accurate and reliable. The platform is powered by travelers who have had first-hand experiences and generously share them with others through their reviews. These reviews serve as a crucial source of guidance for travelers worldwide on destinations and businesses.

However, to maintain the integrity of the information provided, it is essential for travelers to adhere strictly to the posting guidelines when submitting their reviews. These guidelines ensure that only high-quality and relevant reviews are posted on the platform, making it a trustworthy source of information for travelers.

We believe best advice comes from the travelers

At Travell, our valued members are given a unique platform to express their firsthand experiences at various establishments including hotels, restaurants, and attractions around the world. As a reputable organization with over two decades of experience, our extensive database boasts millions of reviews and opinions from our esteemed members, covering an extensive range of countries globally.

The ‘Right to Write’

At Travell, we take great pride in the vast wealth of travel experience within our community. With millions of monthly users, we strive to empower each and every traveler to freely express their opinions.

As a valued member of our community, you have the fundamental right to share your thoughts on your hotel stay, restaurant meal, or attraction visit. We believe in fostering an environment that encourages open and honest communication among travelers, and we provide a safe and welcoming space for all.

Keeping our Community Informed

We are immensely confident in our capacity to deliver top-notch, pertinent content to the multitude of globetrotters who frequent our website on a monthly basis. Our platform boasts an extensive array of reviews and opinions, numbering in the hundreds of millions, which serves as a testament to our unwavering commitment to upholding our reputation as a reputable and dependable source of travel-related intel.